Now You can book IndiGo flight tickets on WhatsApp easily

This time IndiGo Airlines introduces 6Eskai, an AI booking assistant on WhatsApp
It is Built on Google Cloud’s Large Language Models, it offers services in English, Hindi, and Tamil
This AI assistant can handle booking, check-ins, seat selection, and connects to human agents if needed

Now a days Booking flight tickets just got a lot more fun. India’s favorite airline, IndiGo is going to launch of their AI booking assistant, 6Eskai, on WhatsApp. Yes, Now you can sort out your travel plans and book your flight while chatting with friends. In this article we will check the details to book IndiGo flight tickets on WhatsApp.

Is not it sounds cool? This IndiGo’s 6Eskai AI chat assistant is not just any assistant but it’s built on an AI platform by Riafy, a Google partner.

It is something like a digital travel agent which is helping you to book your tickets. Also it will help check-in, generate boarding passes, check flight statuses, and even answer your random travel queries – all on WhatsApp. You can imagine, you have a personal travel agent right in your pocket. It will understand languages like English, Hindi, and Tamil. Simply you just need to drop a WhatsApp message to +91 7065145858 to get started.

book IndiGo flight tickets on WhatsApp — Book IndiGo flight tickets on WhatsApp (Photo Credit - India Today)

This application 6Eskai powered by Google Cloud’s Large Language Models. This new 6Eskai will make travel experience more easier for frequent traveler. It has some cool high-level prompt engineering and it can understand your emotions with a bit of humor, and make your interactions enjoyable.

6Eskai can handle any query you have regarding the flight booking and seat details. Also, it will help to apply discounts, or check-in online. From picking your seat to plan an entire trip it will help you easily.

Bikram Singh Bedi, Vice President and Country MD at Google Cloud India, couldn’t be more excited. “We're excited to join forces with IndiGo, a brand celebrated for its exceptional customer experiences and cutting-edge solutions in the aviation industry. By utilizing Google Cloud’s leading AI technologies, IndiGo will provide new customer experiences that tackle complex challenges, accelerate innovation, and ultimately deliver more value to users,” Bedi said.

How to Use 6Eskai

To use this 6Eskai, passengers can easily initiate a conversation on WhatsApp by sending a message to +91 7065145858 with the greeting 'Hi There'. This easy chatbot promptly responds with a range of options, including flight bookings, web check-ins, boarding passes, and flight status inquiries. Users can select 'Book flight tickets', enter their travel details, choose from available flights, and complete the booking with an online payment.